Questions & answers

No. Everything here is artificial jewellery: alloy or brass bases, gold-tone, rose-gold-tone or silver-tone plating, glass and crystal stones, faux pearls, enamel. Every listing says so in its first line and lists the materials in full. Nothing is described as gold, silver or a gemstone unless it is — and nothing here is.

Our alloys are nickel-free and lead-free, and posts are hypoallergenic. Plated pieces can discolour skin if they're worn in water or against lotion and perfume for hours; put jewellery on last, take it off first, and it won't.

The kundan choker set is about 140 g all in; the complete bridal set about 320 g. Earrings list their weight each. If you're wearing a set for eight hours, ask us about the lighter chandbalis.

On this demo website, no — they're illustrative, AI-generated images of the kinds of pieces we sell, and the site says so under every gallery. The materials, sizes, prices and stock on each listing are the shop's real details for that piece.

Place your order. The next page and your email give the exact amount, the address to send to and your order code (it looks like MJ-7K3QX). Put the code in the e-Transfer message and it's matched automatically, usually within ten minutes; we email and text you when it lands. e-Transfer takes 3% off the goods.

We'll still try to match it by your name and the exact amount. If we can't, reply to your order email and we'll match it by hand.

24 hours from when you order. If no payment has arrived by then, the order expires and the pieces go back on the shelf; you're welcome to order again.

Yes — Visa, Mastercard, Apple Pay or Google Pay on a secure Stripe page, confirmed straight away. Card orders pay the full price (the 3% is an e-Transfer discount).

Prices are before tax. HST is added on its own line at checkout, on the goods and the shipping, so the total you see before you pay is the total.

Usually within one business day of your payment arriving — we text and email you when it's boxed. The counter is open Tuesday to Saturday 11–7 and Sunday 12–5. Bring your order code or the email.

Courier across the extended area for $12 (1–2 business days), and Canada Post anywhere in Canada for $15 (3–7 business days). Shipping is free from $150 of goods. We don't ship outside Canada yet.

Yes, by email and text the moment it ships.

Yes — give them your order code. Write their name in the order notes if you'd like us to check.

The size is the inside diameter in inches: 2.4 (small), 2.6 (medium, the most common), 2.8 (large). Measure a bangle you already own across the inside, or bring your wrist to the counter.

US sizes 6, 7 and 8. The ring stack is thin bands, so between sizes go up.

Gold-tone against red, maroon, green and most traditional colours; rose gold against peach, pink, ivory and pastels. Bring the outfit to the counter if you're unsure, or send us a photo.

Every necklace and choker has an extender — the lengths and the extender are listed on each piece.

Unworn pieces in their box, within 14 days of pickup or delivery, for an exchange or a shop credit. Earrings can't be returned once the seal is opened, for hygiene. Bring the piece to the counter or message us for a return address; return shipping is yours unless the piece is faulty.

Send us a photo within 14 days and we replace it or refund it, including shipping. A stone that comes loose in the first month is repaired free.

Before you've paid, yes — from Track my order with your code and email. After payment, message us; if it hasn't been boxed we'll cancel and refund.

On last, off first: perfume, hairspray and lotion before, jewellery after. Wipe with a soft dry cloth, keep each piece in its box or pouch, and keep it out of water and the gym. Do that and plated pieces stay bright for years of weddings.

Not here. Sets are priced so a new one costs about what re-plating would.

1 point for every dollar of goods on a paid order. Every 100 points is $5 off your next order — sign in to My account on the bag page and choose how many rewards to use. Points never expire.

Any piece marked as one on its listing — chokers, earrings, tikka, bangles, pearls, payal. Three or more set pieces in one order take 10% off those pieces. The complete bridal set is already a set, so it's priced as one instead.

Five or more matching sets for bridesmaids or a sangeet night — message us with the date and the colours. We'll put one order together at a group price and hold it for you.

Your order confirmation, "your pieces are ready" or "your order has shipped", and nothing else. Reply STOP to any text to opt out; you'll still get emails about your order.